Commercial Division Manager

Job Title: Commercial Banking Division Manager
FLSA Status: Exempt

Job Summary

The Commercial Banking Division Manager is responsible for leading and managing the strategic, operational, and financial performance of a defined commercial banking division, which may include multiple teams or geographic markets. This executive-level role oversees a team of Relationship Managers, Team Leaders, and support staff, ensuring consistent delivery of credit and treasury solutions to middle-market and business banking clients. The Division Manager sets growth objectives, ensures strong credit quality, and fosters a high-performing, client-centric culture aligned with the bank’s mission and goals.

Key Responsibilities

Leadership & Strategy

• Develop and execute the division’s strategic business plan in alignment with corporate objectives

• Lead multiple commercial banking teams, ensuring achievement of loan, deposit, and fee income goals

• Represent the division in executive-level planning, forecasting, and business development initiatives

Team Development & Management

• Recruit, mentor, and retain top commercial banking talent including Team Leaders, Senior Relationship Managers, and Analysts

• Establish performance goals, conduct evaluations, and ensure a strong culture of accountability, integrity, and collaboration

• Promote a coaching environment that supports employee development and career progression

Client & Market Leadership

• Maintain oversight of key client relationships while supporting bankers in expanding new and existing relationships

• Actively engage in community and business development efforts to build market visibility and brand strength

• Ensure high levels of client satisfaction through consistent service delivery and responsiveness

Credit Quality & Risk Oversight

• Ensure sound underwriting practices, portfolio monitoring, and compliance with internal policies and regulatory requirements

• Participate in credit committees and approve or recommend credit actions in accordance with delegated authority

• Monitor portfolio metrics and proactively address emerging risks across the division

Cross-Functional Collaboration

• Partner with Treasury Management, Private Banking, SBA, Wealth Management, and Operations to deliver integrated solutions to clients

• Collaborate with Marketing, Compliance, and Product teams to support business initiatives and client engagement strategies

Qualifications

• Education: Bachelor’s degree in Business, Finance, Economics, or a related field. MBA or graduate banking degree preferred

• Experience: 12+ years of commercial banking experience with progressive leadership roles; proven success managing multiple teams or markets

• Skills:
  Strong credit and risk management acumen
  Deep understanding of commercial banking products and services
  Exceptional leadership and talent development skills
  Excellent communication, negotiation, and executive presence
  Strategic mindset with a hands-on, results-oriented approach

Success Metrics

• Achievement of growth, revenue, and profitability goals

• Credit quality and risk management across the division

• Employee engagement, development, and retention

• Client satisfaction and relationship expansion

• Operational efficiency and compliance adherence