Professional Summary

Experienced BSA/AML Compliance Officer with over 22 years of banking and financial services experience. Expertise in fraud investigations, case reviews, SARs, CTRs, regulatory compliance, BSA/AML frameworks, and the USA PATRIOT Act. Proven ability to manage compliance programs, lead risk assessments, and collaborate across departments to strengthen controls and mitigate risk.

Professional Experience

AML & Fraud Operations Manager
January 2026 – Present

Senior BSA Officer
March 2021 – January 2026

• Maintained current knowledge of regulatory environment and applicable federal/state banking laws
• Conducted and supported risk assessments, self-assessments, and compliance reviews
• Assisted with compliance risk evaluations for new products and services
• Coordinated compliance audits and regulatory examinations
• Partnered with management to address program weaknesses
• Managed policies and procedures
• Developed and maintained annual BSA/AML/OFAC training schedules
• Served on the SAR Committee
• Led recurring cross-departmental meetings to enhance communication and engagement
• Prepared and filed SARs and CTRs
• Reviewed fraud cases, AML alerts, OFAC alerts, sanctions alerts, and 314(a) alerts
• Conducted 314(b) information sharing

BSA Compliance Officer
November 2019 – March 2021

Senior Compliance Specialist
January 2016 – November 2019

• Served as Board-appointed AML Officer (Nov 2019 – Mar 2021)
• Assisted with administration and oversight of enterprise compliance programs
• Supported compliance across lending, deposits, wealth management, and trust services
• Conducted risk assessments, audits, and reviews across business lines
• Assisted with new product/service compliance risk evaluations
• Coordinated regulatory exams and internal audits
• Managed policy and procedure updates
• Administered compliance training programs and delivered fraud training
• Participated in SAR Committee and fraud review forums
• Conducted marketing and CRA file reviews
• Filed SARs and CTRs
• Reviewed fraud cases, AML alerts, OFAC alerts, sanctions alerts, and 314(a) alerts
• Conducted 314(b) information sharing

Branch Operations Manager / Assistant Branch Manager
November 2004 – December 2015

• Supported overall branch management and operations
• Acted as Branch Manager in absence of manager
• Investigated fraud cases and customer disputes
• Reviewed documentation for accuracy and fraud indicators
• Monitored accounts for kiting, ACH fraud, and identity theft
• Reviewed large deposits for Reg CC compliance
• Prepared branches for audits and conducted mock audits
• Delivered fraud prevention and robbery training
• Monitored compliance and ethics training completion
• Created suspicious activity referrals
• Ensured achievement of branch goals
• Implemented improved filing systems across multiple branches
• Conducted information security inspections
• Ensured implementation of policies and procedures
• Managed teller staff (hiring, training, scheduling, performance)
• Monitored general ledger accounts for discrepancies
• Resolved posting errors and researched missing items
• Managed customer service escalations
• Supported other branches as needed
• Processed consumer and commercial transactions

Education & Certifications

Education
Associate of Arts – Business (Completed)

Professional Training – American Bankers Association
National Compliance School
Intermediate Compliance School

Certifications
Certified Fraud Examiner (CFE)
Certified Anti-Money Laundering Specialist (CAMS)

Technical Skills

Excel • Word • PowerPoint • Outlook • Publisher
Jack Henry • Verafin • Touchpoint • Xperience • Fiserv • Silverlake