top of page
Office 1_edited.jpg

Chief Human Resources & Chief Strategy Officer

Like to Hear More about this Candidate?

Texas


Experienced executive leader with extensive expertise in financial services, banking, strategic planning, continuous process improvement, program management, customer and employee research, human resources, and talent management. Global experience as a strategic leader and trusted advisor. Ph.D. in Industrial/Organizational Psychology.


Board Chair, Board Member, and Chair of Compensation Committee.


Recognized for delivering large-scale initiatives, leading through complex change, and driving organizational performance. Highly regarded as a collaborative, innovative, and data-driven leader with strong learning agility, energy, and passion.


PROFESSIONAL EXPERIENCE


Texas
Senior Executive Vice President, Chief Strategy Officer / Chief Human Resources Officer

  • Promoted to Senior Executive Vice President with expanded oversight of Continuous Process Improvement, Automation, and Customer Segmentation Analytics.

Executive Vice President, Chief Strategy Officer / Chief Human Resources Officer

  • Partnered with the Board of Directors, CEO, and Executive Team to lead the bank’s strategic planning process, producing a five-year strategic outlook and annual deliverables.

  • Oversaw implementation of strategic initiatives, change management, and organizational alignment across business units.

  • Led all marketing and communications functions, including branding, advertising, and campaign analysis.

  • Directed all human resources programs, including talent management, compensation, benefits, and employee engagement.

  • Championed a high-performance, award-winning culture, focusing on learning, leadership development, and employee satisfaction.

  • Advanced customer experience and process excellence, leveraging voice-of-customer analytics and root-cause analysis to enhance retention and loyalty.


Texas
Senior Director, Relations and Organization Effectiveness

  • Promoted to manage HR Business Partners for U.S. and Latin America; led a 22-person team supporting the Americas Business Division.

  • Established the Organization Effectiveness function, enhancing talent assessment, succession planning, organizational design, and culture strategy.

  • Provided direct executive coaching and served on the global HR Leadership Team.


Texas
Assistant Vice President, Senior Human Resources Business Partner

  • Supported a $55B bank and executive leadership team with comprehensive HR strategy and organizational consulting.

  • Led a 25-person team serving 50 executives and 4,000 employees.

  • Served as primary HR liaison to the Bank’s Board of Directors and Compensation Committee, and interfaced with federal regulators (OCC, CFPB).

  • Delivered solutions in talent management, performance, compensation, engagement, and organizational design.


McLean, Virginia
Senior Director, Human Resources Business Partner - Lead
Senior Director, Talent Acquisition & Strategic Change Management
Senior Director, Strategic Change Management

  • Supported multiple Executive Management Committee members and 500+ employees through major organizational change.

  • Built and led a 40-person Talent Acquisition team, overseeing full-cycle recruiting, onboarding, and workforce planning.

  • Directed enterprise change management initiatives across major corporate transformations and Conservatorship implementation.

  • Advised executives on performance, compensation, and organizational restructuring.


Charlotte, North Carolina
Senior Vice President, Director of Workforce Analytics

  • Reported to HR COO and EVP, leading a centralized 48-member analytics team supporting 120,000+ global employees.

  • Created and implemented the corporate HR measurement strategy, saving $5–6M annually through centralization and outsourcing efficiencies.


Vice President, Senior Organization Effectiveness Consultant

  • Designed and executed the enterprise-wide talent assessment and succession planning process for senior executives.

  • Partnered with the CEO and HR leadership to advise on talent strategy and leadership pipeline development.


Assistant Vice President, Organization Effectiveness Consultant

  • Designed and implemented a web-based performance management system and competency model.

  • Led change management, communication, and training during merger integration.


Houston, Texas
Associate Consultant / Independent Consultant
November

  • Managed large-scale global organizational change initiatives for multinational clients, including assignments in Singapore.

  • Designed and implemented new performance management and development planning systems across 65+ countries.


Additional Roles:

  • Interviewing Institute Fellow, Personnel Psychology Services Center – Houston, TX

  • Consultant, Shell Oil Company – Houston, TX

  • Consultant, Southwestern Bell Communications – Houston, TX


BOARD LEADERSHIP

  • Chairperson of the Board

  • Board Member & Chair, Compensation Committee

  • Advisory Board Member

  • Support to Compensation Committee

  • Support to Compensation Committee


EDUCATION


Ph.D., Industrial/Organizational Psychology – University of Houston, Houston, TX
M.A., Industrial/Organizational Psychology – University of Houston, Houston, TX
B.A., Psychology (Highest Honors, Special Honors) – University of Texas at Austin

CERTIFICATIONS & AFFILIATIONS

  • Senior HR Professional (SPHR)

  • Member, American Psychological Association (APA)

  • Member, Society for Industrial/Organizational Psychologists (SIOP)

  • Member, Society for Human Resource Management (SHRM)

  • Member, Phi Beta Kappa

bottom of page