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Senior Relationship Manager

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Tri-Cities, WA, USA

About the Role

A Senior Relationship Manager at a bank is responsible for managing and growing relationships with high-value clients, such as corporations, high-net-worth individuals, or institutional investors. Their key responsibilities typically include:


Client Relationship Management

  • Building and maintaining strong relationships with key clients.

  • Understanding clients’ financial needs and providing tailored banking solutions.

  • Acting as the primary point of contact for clients, ensuring satisfaction and long-term retention.

Sales & Business Development

  • Identifying and pursuing new business opportunities to expand the client portfolio.

  • Cross-selling various banking products and services, including loans, treasury services, investment products, and cash management solutions.

  • Developing strategic plans to achieve revenue and profitability targets.

Financial Advisory & Risk Management

  • Analyzing clients' financial situations and recommending appropriate banking products.

  • Monitoring credit risk, compliance, and regulatory requirements.

  • Coordinating with internal teams (credit analysts, investment advisors, and product specialists) to deliver comprehensive financial solutions.

Market & Industry Research

  • Staying up to date on industry trends, regulatory changes, and market conditions that may affect clients.

  • Providing insights and financial guidance to help clients navigate economic challenges.

Leadership & Collaboration

  • Mentoring junior relationship managers and supporting team objectives.

  • Collaborating with different departments within the bank (e.g., credit risk, legal, and compliance) to streamline processes and improve service delivery.

This role requires strong financial knowledge, sales skills, relationship-building abilities, and an in-depth understanding of banking products and services.

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