Chief Information Officer / Chief Technology Officer (CIO/CTO)
Washington
Job Title: Chief Information Officer / Chief Technology Officer (CIO/CTO)
Location: Pacific Northwest (Washington)
Position Summary
The Chief Information Officer / Chief Technology Officer (CIO/CTO) is responsible for leading the bank’s overall technology strategy, ensuring secure, scalable, and innovative systems that support business growth and regulatory compliance. This executive role oversees all aspects of information technology, including infrastructure, cybersecurity, digital banking platforms, and core banking systems.
The CIO/CTO partners closely with executive leadership to drive digital transformation, enhance client experience, and ensure operational excellence across the organization. This role is critical in aligning technology initiatives with the bank’s Commercial, Retail, and Treasury Management business lines.
Key Responsibilities
Technology Strategy & Executive Leadership
Develop and execute a comprehensive IT and digital strategy aligned with the bank’s strategic objectives
Serve as a key member of the executive leadership team, advising on technology trends, risks, and opportunities
Lead long-term planning for systems modernization, digital banking, and fintech integration
Banking Systems & Digital Platforms
Oversee core banking systems, online and mobile banking platforms, and payment systems
Drive enhancements to digital client experience across Commercial and Retail Banking channels
Manage third-party fintech partnerships and system integrations
Infrastructure & Operations
Ensure reliability, scalability, and performance of IT infrastructure, including cloud, on-premise systems, and networks
Oversee data management, data governance, and system architecture
Lead disaster recovery and business continuity planning
Cybersecurity & Risk Management
Lead the bank’s information security strategy, protecting systems, data, and client information
Ensure compliance with regulatory requirements (FFIEC, FDIC, GLBA, and other applicable standards)
Oversee threat detection, incident response, and vulnerability management
Commercial Banking Technology Enablement
Partner with Commercial Banking leaders to support treasury management platforms, lending systems, and client-facing tools
Enhance technology solutions that drive efficiency in underwriting, portfolio management, and relationship management
Support data analytics and reporting capabilities for commercial clients and internal teams
Team Leadership & Talent Development
Build and lead a high-performing IT organization across infrastructure, applications, security, and support functions
Recruit, develop, and retain top technology talent
Foster a culture of innovation, accountability, and continuous improvement
Vendor & Budget Management
Manage relationships with core processors, technology vendors, and service providers
Oversee IT budgeting, capital planning, and cost optimization
Negotiate contracts and ensure vendor performance and accountability
Governance, Compliance & Audit
Ensure adherence to IT governance frameworks, internal policies, and regulatory expectations
Support internal and external audits, regulatory exams, and board reporting
Maintain robust documentation, controls, and risk management processes
Qualifications
Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred)
12–15+ years of progressive IT leadership experience, preferably within banking or financial services
Proven experience leading enterprise technology strategy and digital transformation initiatives
Strong understanding of core banking systems, payments, and financial services technology
Preferred Skills
Experience working with core banking platforms and fintech ecosystems
Strong knowledge of regulatory frameworks and cybersecurity standards in banking
Experience supporting Commercial Banking, Treasury Management, and digital client platforms
Certifications such as CISSP, CISM, or ITIL (preferred)
Excellent leadership, communication, and executive presence
Compensation & Benefits
Competitive executive compensation package, including base salary and performance incentives
Long-term incentive opportunities (equity and/or deferred compensation)
Comprehensive health, dental, and vision coverage
401(k) with company match
Executive benefits and professional development opportunities
Work Environment
Based in the Pacific Northwest with regional travel as needed
Executive leadership role with high visibility to Board and senior management
Fast-paced, highly regulated banking environment focused on innovation and growth