Summary of Qualifications

• Proficient in communication and collaboration at all levels to achieve organizational objectives.
• Strong interpersonal, analytical, and organizational skills.
• Extensive experience in consumer and commercial lending processes.
• Highly adaptable to organizational changes and shifting priorities.
• Skilled at managing complex projects under pressure.

Professional Experience

VP – Commercial Credit Administration
Dec 2022 – Present
• Oversight of credit analysis, underwriting, documentation, loan booking, and portfolio risk monitoring for commercial loans.
• Conducts loan reviews, identifies risks, and ensures policy and regulatory compliance.
• Develops and presents portfolio risk analytics and stress testing to senior leadership.
• Administers and ensures quality control for the commercial loan origination system.
• Collaborates on reporting for regulatory requirements like the NCUA Call Report and ALLL reports.

Manager – Business & Commercial Administration
Sept 2021 – Dec 2022
• Implemented business account and loan products; approved small business/commercial loans.
• Ensured compliance with lending regulations and managed vendor relationships.
• Supported initiatives for loan growth and operational efficiency in business lending.

Operational Risk Manager
Jan 2021 – Sept 2021
• Prepared for regulatory exams and audits, managed commercial loan portfolios, and conducted risk assessments.
• Monitored underwriting standards and collaborated on lending programs.

Director of Loan Administration & Commercial Services
Feb 2018 – Jan 2021
• Led teams in consumer loan underwriting and home equity operations.
• Monitored portfolio credit quality and managed loan compliance.
• Supported system conversions, including implementing LOS platforms.

Vice President of Operations
Nov 2013 – Feb 2018
• Oversaw operations and lending for branch, call center, and e-branch environments.
• Led 7 managers and 38 employees, handled loan underwriting with $200K authority.
• Spearheaded projects involving account origination, LOS, and remote deposit capture.

Director of Sales and Service
May 2012 – Nov 2013
• Managed operations across six branches, ensuring policy compliance and operational efficiency.

Business Development Officer
Dec 2010 – May 2012
• Grew membership and commercial portfolio through marketing and lending initiatives.

Branch Manager
Nov 2006 – Nov 2010
• Increased branch profitability and deposits through strategic alliances and sales strategies.
• Managed a team of 5+ employees and cross-sold products to business and consumer clients.

Education

University of North Texas, Bachelor of Business Administration
• Dean's List of Scholars.

Certificate in Commercial Lending
• Awarded by the American Bankers Association.